Frequently asked questions regarding the use of media section and assets
Is there a limitation on the number of images or total size of the DAM?
Answer: There is no limit on number or images or total size for the media library.
Is there good support for video’s (mp4) on the CDN?
Answer: The CDN supports videos, mp4 included.
Is the CDN using custom code or a service to handle the manipulations?
Answer: The manipulation on images are done by the same code that is used in the PIM.
What is the difference between the URL and CDN URL?
Answer: The main difference is that the CDN caches and causes faster loading times and in return has a cost attached to it. Both can be used publicly and manipulations are allowed through both.
Can we have insights in the number of data traffic or is it only possible to ask via mail?
Answer: This will be possible in the future via accounts. You will be able to look up metrics on data traffic usage.
Is Struct not using any external CDN tools?
Answer: We are not using any external CDN tools.
Can we clear the cache of the CDN?
Answer: It is not possible for users to clear cache of the CDN themselves.
Would it be possible to request a cache clear in rare situations via the support?
Answer: We prefer not to, but it is something we can do if needed.
What is the standard cache policy?
Answer: TTL is 7 days.
What is the definition of the metric ‘data traffic’?
Answer: The metric of data traffic is amount of requests times the amount of data returned per request, crawlers is included.
